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Fernando Lámbarry Vilchis
Luis Arturo Rivas Tovar
María del Pilar Peña Cruz

Los ejecutivos deben caminar en una fina línea entre dos extremos: por una parte, la toma de decisiones arbitrarias sin un estudio riguroso de la situación problemática, basándose en corazonadas o intuición; por otra parte, apoyarse demasiado en análisis racionales y cuantitativos.

 

Las decisiones por lo general no las toma un solo ejecutivo, requiere de la participación de determinados grupos involucrados en la problemática y en ciertos casos, entre organizaciones, coexistiendo por un lado, conflicto de intereses que frustran la colaboración o bien, por otra parte, soluciones consensuadas bajo un contexto participativo y colaborativo.

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