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La auditoría externa se ha consolidado como una herramienta de control para la toma de decisiones organizacionales, máxime en momentos críticos como la expansión global de la COVID-19, que ocasionó la adopción de nuevas prácticas por las restricciones. Objetivo: esta investigación identificó los cambios en las prácticas de auditoría externa por las restricciones de la pandemia en firmas de auditoría de Medellín y sus implicaciones en la calidad de los servicios de auditoría externa desde la visión de los auditores. Metodología: se empleó un enfoque cualitativo de alcance descriptivo en el que se aplicó un protocolo de entrevista semiestructurada a un grupo de auditores séniores, socios o líderes que coordinaron auditorías externas en sus firmas a organizaciones situadas en Medellín, Colombia. Resultados principales: se encontró que la realización de auditorías remotas, mediadas por tecnología, la analítica de datos, la evaluación continua de los riesgos y la materialidad cambiante resaltan como los cambios más importantes durante ese periodo crítico. Conclusiones: hubo modificaciones en la carga laboral de los auditores y los honorarios; a futuro se vislumbran cambios completos en las auditorías externas incluso ante la ausencia de restricciones como las pandémicas.

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