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Objetivo: este estudo revisa sistematicamente a literatura recente (2019–2025) para identificar padrões, benefícios, desafios e fatores de confiança associados à adoção de Open Large Language Models (OLLMS) na tomada de decisões administrativas universitárias. Metodologia: utilizando uma abordagem de Revisão Sistemática de Literatura (SLR) baseada em prisma, foram analisados 183 artigos revisados por pares indexados no Scopus e Web of Science. Resultados principais: indicam que os ollms são usados principalmente para aumentar a eficiência operacional e automatizar processos administrativos, enquanto as aplicações estratégicas e de governança permanecem subdesenvolvidas. As principais barreiras incluem a lacuna de competência digital e a falta de estruturas regulatórias, que restringem a confiança organizacional na inteligência artificial. O estudo articula três construtos explicativos — governança algorítmica, competência digital e valor estratégico — para interpretar a maturidade institucional da adoção de ollms. Conclusiones: e a integração efetiva dessas tecnologias requer políticas de transparência, treinamento de liderança e mecanismos de auditoria algorítmica para fortalecer a legitimidade e a qualidade da tomada de decisão em instituições de ensino superior.

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