Examen de los efectos de las competencias y comportamientos oportunistas de las organizaciones sobre el desempeño firme en un entorno competitivo
Barra lateral del artículo
Contenido principal del artículo
El objetivo de este estudio es mostrar los efectos de las relaciones entre la similitud de capacidades y los comportamientos oportunistas y la competitividad y el desempeño de las empresas. El estudio proporciona una base para la similitud de capacidades y los comportamientos oportunistas. La investigación se llevó a cabo en empresas con al menos 100 tiendas, que están ubicadas en el centro de Estambul y tienen una participación significativa en el sector de servicios. Los datos se analizaron estadísticamente utilizando el programa del paquete Smartpls 3.2. La investigación concluye que las capacidades y el comportamiento oportunista de las organizaciones inciden en su desempeño y competitividad. Las empresas luchan por garantizar tanto la satisfacción de los empleados como la del cliente para sobrevivir en el competitivo mundo actual. Por lo tanto, asegurar la competitividad es objetivamente el principal objetivo estratégico de cualquier empresa. El estudio desarrolló un marco de competencia novedoso usando una perspectiva estructural y una prueba empírica de las relaciones propuestas, empleando datos del sector de servicios en Turquía. Dado que la investigación se realizó en el sector de servicios y empresas ubicadas en Estambul, contiene ciertas restricciones.
Descargas
Al Maskari, G. S. (2019). The impact of intellectual capital and balanced scorecard implementation on firm performance (Doctoral dissertation, University of Bradford, United Kingdom). Available from https://bradscholars.brad.ac.uk/bitstream/handle/10454/17390/ al%20maskari%2c%20g.s.s.pdf?sequence=1&isAllowed=y
Awwad, A., & Akroush, M. N. (2016). New product development performance success measures: an exploratory research. EuroMed Journal of Business, 11(1), 2-29. https://doi.
org/10.1108/emjb-12-2014-0043
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
Barney, J. B. (2001). Resource-based theories of competitive advantage: a ten-year retrospective on the resource-based view. Journal of Management, 27(6), 643-650. https://doi.
org/10.1177/014920630102700602
Bayraktar, C. A., Hancerliogullari, G., Cetinguc, B., & Calisir, F. (2017). Competitive strategies, innovation, and firm performance: an empirical study in a developing economy environment.
Technology Analysis & Strategic Management, 29(1), 38-52. https://doi.org/10.1080/09537325.2016.1194973
Büyüköztürk, Ş. (2007). Sosyal bilimler için veri analizi el kitabı: istatistik, araştırma deseni, spss uygulamaları ve yorum. Pegem A Yayıncılık.
Celtekligil, K. (2020). Transaction cost theory. In H. Dincer & S. Yüksel (Eds.), Strategic priorities
in competitive environments. Contributions to management science (pp. 141-154). Springer. https://doi.org/10.1007/978-3-030-45023-6_8
Chandler, A. D. (1992). Organizational capabilities and the economic history of the industrial
enterprise. Journal of Economic Perspectives, 6(3), 79-100. Available from https://www.jstor.org/stable/2138304
Chen, R. (1996). Technological expansion: the interaction between diversification strategy and organizational capability. Journal of Management Studies, 33(5), 649-666. https://doi.org/10.1111/j.1467-6486.1996.tb00813.x
Chikán, A. (2008). National and firm competitiveness: a general research model. Competitiveness Review: An International Business Journal, 18(1/2), 20-28. https://doi.org/10.1108/10595420810874583
Clark, L. A., & Watson, D. (1995). Constructing validity: basic issues in objective scale development. Psychological Assessment, 7(3), 309-319. https://doi.org/10.1037/1040-3590.7.3.309
Coase, R. H. (1937). The nature of the firm. Economica, 4(16), 386-405. https://doi.org/10.1111/j.1468-0335.1937.tb00002.x
Cuypers, I., Hennart, J. F., Silverman, B., & Ertug, G. (2020). Transaction cost theory: past progress, current challenges, and suggestions for the future. Academy of Management Annals, 15(1), 111-150. https://doi.org/10.5465/annals.2019.0051
Dabrowski, D. (2018). Sources of market information, its quality and new product financial performance. Engineering Economics, 29(1), 115-122. https://doi.org/10.5755/j01.ee.29.1.13405
Daft, R. L. (2000). Organization theory and design. South Western College Publishing. David, F., & David, F. R. (2016). Strategic management: a competitive advantage approach, concepts and cases. Pearson-Prentice Hall.
Dijkstra, T. K., & Henseler, J. (2015). Consistent partial least squares path modeling. Management Information Systems Quarterly, 39(2), 297-316. https://doi.org/10.25300/MISQ/2015/39.2.02
Eisenhardt, K., & Martin, J. (2000). Dynamic capabilities: what are they? Strategic Management
Journal, 21(10-11), 1105-1121. Available from https://www.jstor.org/stable/3094429
Gatignon, H., & Xuereb, J. M. (1997). Strategic orientation of the firm and new product performance. Journal of Marketing Research, 34(1), 77-90. https://doi.org/10.1177/002224379703400107
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: an organizational
capabilities perspective. Journal of Management Information Systems, 18(1), 185-214. https://doi.org/10.1080/07421222.2001.11045669
Goluchowicz, K., & Blind, K. (2011). Identification of future fields of standardisation: an explorative application of the Delphi methodology. Technological Forecasting and Social
Change, 78(9), 1526-1541. https://doi.org/10.1016/j.techfore.2011.04.014
Goodarzi, M., Sheikhi, M., & Shabani, M. (2015). A framework for strategy development in small companies the case study of a telecommunication firm. Journal of Applied Environmental and Biological Sciences, 5(11), 223-230.
Gulbrandsen, B., Lambe, C. J., & Sandvik, K. (2017). Firm boundaries and transaction costs: the complementary role of capabilities. Journal of Business Research, 78, 193-203. https://doi.org/10.1016/j.jbusres.2016.12.015
Hair, F., Hult, M., Ringle, C., & Sarstedt, M. (2017). A primer on partial least squares structural
equation modeling (pls-sem). sage Publications.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). pls-sem: ındeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-152. https://doi.org/10.2753/MTP1069-6679190202
Hair, J. F., Robert, P. B., & David, J. O. (2000). Marketing research, international edition. Irwin McGraw-Hill.
Hennart, J. F. (2001). Theories of the multinational enterprise. In A. M. Rugman (Ed.), The Oxford handbook of international business. Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199234257.003.0005
Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2012). Strategic management cases: competitiveness and globalization. Cengage Learning.
Hitt, M. A., Xu, K., & Carnes, C. M. (2016). Resource based theory in operations management
research. Journal of Operations Management, 41, 77-94. https://doi.org/10.1016/j.jom.2015.11.002
Ibhagui, O. W., & Olokoyo, F. O. (2018). Leverage and firm performance: new evidence on the role of firm size. The North American Journal of Economics and Finance, 45, 57-82. https://doi.org/10.1016/j.najef.2018.02.002
Jap, S. D., & Anderson, E. (2003). Safeguarding interorganizational performance and continuity
under ex post opportunism. Management Science, 49(12), 1684-1701. https://doi.org/10.1287/mnsc.49.12.1684.25112
Judge, W. Q., & Dooley, R. (2006). Strategic alliance outcomes: a transaction-cost economics
perspective. British Journal of Management, 17(1), 23-37. https://doi.org/10.1111/j.1467-8551.2005.00441.x
Juliana, J. P. E., & Nyoman, Y. N. (2019). Factors influencing competitiveness of small and medium industry of Bali: Porter’s five forces analysis. Russian Journal of Agricultural and
Socio-Economic Sciences, 89(5), 45-54. https://doi.org/10.18551/rjoas.2019-05.06
Kadefors, R., Wikström, E., & Arman, R. (2020). The capability of organizations to manage delayed retirement. Journal of Organizational Effectiveness: People and Performance, 7(1), 38-51. https://doi.org/10.1108/joepp-06-2019-0047
Kennerley, M., & Neely, A. (2002). Business performance measurement: theory and practice. Cambridge University Press.
Kikuzawa, K. (2018). Rational failure of the firm: transaction costs economics and dynamic capabilities (Faculty of Business and Commerce, Keio University, Tokyo). Available from https://www.researchgate.net/publication/324771516_Rational_Failure_of_the_Firm_Transaction_Costs_Economics_and_Dynamic_Capabilities
Kim, D. J., Hebeler, J., Yoon, V., & Davis, F. (2018). Exploring determinants of semantic web technology adoption from ıt professionals’ perspective: ındustry competition, organization
innovativeness, and data management capability. Computers in Human Behavior, 86, 18-33. https://doi.org/10.1016/j.chb.2018.04.014
Kline, R. B. (2011). Convergence of structural equation modeling and multilevel modeling. In The sage handbook of innovation in social research methods (pp. 562-589). https://doi.org/10.4135/9781446268261.n31
Lu, W., Zhang, L., & Zhang, L. (2016). Effect of contract completeness on contractors’ opportunistic behavior and the moderating role of interdependence. Journal of Construction Engineering and Management, 142(6), 1-10. https://doi.org/10.1061/(asce)co.1943-7862.0001110
Madhok, A. (1996). The organization of economic activity: transaction costs, firm capabilities,
and the nature of governance. Organization Science, 7, 577-590. Available from https://www.jstor.org/stable/2635293
Mattli, W. (2019). Darkness by design: the hidden power in global capital markets. Princeton
University Press.
Neely, A. D. (1999). The performance measurment revolution: why now and what new?International Journal of Operations and Production Management, 3(2), 205-228. https://doi.org/10.1108/01443579910247437
Nippa, N., Pidun, U., & Rubner, H. (2011). Corporate portfolio management: appraising four decades of academic research. Academy of Management Perspectives, 25(4), 50-66. Available from https://www.jstor.org/stable/23208293
Nitzl, C., & Hirsch, B. (2016). The drivers of a superior’s trust formation in his subordinate. Journal of Accounting & Organizational Change, 12(4), 472-503. https://doi.org/10.1108/jaoc-07-2015-0058
Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5, 14-37. Available from https://www.jstor.org/stable/2635068
Nunnally, J. C. (1978). Psychometric theory. McGraw-Hill.
Phan, H. P., & Ngu, B. H. (2018). An examination of social and psychological influences on academic learning: a focus on self-esteem, social relationships, and personal interest. Social Psychology of Education, 21(1), 51-73. https://doi.org/10.1007/s11218-017-9407-9
Porter, M. (1979). How competitive forces shape strategy. Harvard Business Review, 57(2), 137-145. Available from https://hbr.org/1979/03/how-competitive-forces-shape-strategy
Porter, M. (1980). Competitive strategy: techniques for analyzing ındustries and competitors. Free Press.
Porter, M. (2008). The five forces that shape competitive strategy. Harvard Business Review, 86(1), 78-93. Available from https://hbr.org/2008/01/the-five-competitive-forces-that-shape-strategy
Pratt, Z. L. (2004). An investigation of the relationships between external environment, mission and strategy, leadership, organizational culture, and performance. Michigan State
University.
H., & Besra, E. (2020). Explicating failure among nascent entrepreneurs in West Sumatra: the nexus of psycho-economic factors and opportunistic behavior. Journal of Entrepreneurship, Management and Innovation, 16(2), 37-66. https://doi.org/10.7341/20201622
Shakeri, R., & Radfar, R. (2017). Antecedents of strategic alliances performance in biopharmaceutical industry: a comprehensive model. Technological Forecasting and Social Change, 122, 289-302. https://doi.org/10.1016/j.techfore.2016.01.003
Sharland, A. P. (1993). International outsourcing: an empirical of the role of transactions costs
and competitive advantage in the international buyer/supplier relationship (Doctoral dissertation, Florida State University, Florida, United States of America).
Sönmez Çakır, F., & Adıgüzel, Z. (2020). Examining of organizational citizenship behaviors and employee ınvolvement in transformational leadership and organization support: a research on white collar bank employees. Journal of Business Research-Turk, 12(1), 111-125. https://doi.org/10.20491/isarder.2020.831
Suryani, A., & Pirzada, K. (2018). Analysis of opportunistic behavior of management to company performance. Polish Journal of Management Studies, 18(1), 379-388. https://doi.org/10.17512/pjms.2018.18.1.28
Taouab, O., & Issor, Z. (2019). Firm performance: definition and measurement models. European Scientific Journal, 15(1), 93-106. https://doi.org/10.19044/esj.2019.v15n1p93
Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40-49. https://doi.org/10.1016/j.lrp.2017.06.007
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 7, 509-533. Available from https://www.jstor.org/stable/3088148
Wade, D., & Recardo, R. J. (2001). Corporate performance management: how to build a better organization through measurement-driven strategic alignment. Routledge.
Watkins, K. E., & Marsick, V. J. (1997). Dimensions of the learning organization questionnaire. Warwick, rı: Partners for the Learning Organization.
Williamson, O. E. (1975). 1975 Markets and hierarchies: analysis and antitrust implications. Free Press.
Williamson, O. E. (1985). The economic institutions of capitalism. Free Press.
Williamson, O. E. (1998). Transaction cost economics: How it works; where it is headed. Economist, 146, 23-58. https://doi.org/10.1023/A:1003263908567
Wu, C. K., & Chuang, Y. M. (2020). Game theoretic strategies for supplier capability assessment
and manufacturing order allocation. Journal of Risk Analysis and Crisis Response, 10(4), 121-129. https://doi.org/10.2991/jracr.k.201014.002
Wu, L. Y., Wang, C. J., Chen, C. P., & Pan, L. Y. (2008). Internal resources, external network, and competitiveness during the growth stage: a study of Taiwanese high-techventures. Entrepreneurship Theory and Practice, 32(3), 529-549. https://doi.org/10.1111/j.1540-6520.2008.00239.x
Wu, W. P. (2008). Dimensions of social capital and firm competitiveness improvement: the mediating role of information sharing. Journal of Management Studies, 45(1), 122-146. https://doi.org/10.1111/j.1467-6486.2007.00741.x
Xue, J., Yuan, H., & Shi, B. (2016). Investigating partners’ opportunistic behavior in joint ventures in China: the role of transaction costs and relational exchanges. Journal of Business
Research, 69(12), 6067-6078. https://doi.org/10.1016/j.jbusres.2016.06.011
Detalles del artículo

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.
Los autores conservan los derechos de autor y garantizan a la revista el derecho de ser la primera publicación del trabajo al igual que licenciado bajo una Creative Commons Attribution License que permite a otros compartir el trabajo con un reconocimiento de la autoría del trabajo y la publicación inicial en esta revista.Artículos más leídos del mismo autor/a
- Zafer Adiguzel, Buket Aslan, Fatma Sonmez Cakir, Examen de la visión estratégica de los bancos en la digitalización y los efectos de la innovación en el rendimiento y la percepción de la inteligencia artificial , Revista Universidad y Empresa: Vol. 25 Núm. 44 (2023)