Métodos multicriterio para la toma de decisiones aplicados a la selección de personal: revisión sistemática de la literatura

DOI:  https://doi.org/10.12804/revistas.urosario.edu.co/empresa/a.14895

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Publicado: jan. 27, 2026
Número: Vol. 28 Núm. 50 (2026)
Sección Artículo de revisión


Palabras clave: revisión sistemática de la literatura selección de personal métodos de decisión multicriterio puestos directivos

Contenido principal del artículo

Autores/as

  Ana López González
Universitat Politècnica de València
  Mª Eugenia Babiloni Griñón
Universitat Politècnica de València
  Lourdes Canós Darós
Universitat Politècnica de València

Resumen

La selección de personal se ha convertido en un problema estratégico y complejo en las organizaciones, en las que elegir a los empleados adecuados resulta imprescindible para el éxito. Este estudio presenta una revisión sistemática de la literatura sobre los métodos multicriterio para la toma de decisiones en procesos de selección de personas. El objetivo fue identificar tanto los enfoques orientados elaborar listas de candidatos de mayor a menor ajuste con las necesidades del puesto como aquellos que determinan la distancia de cada candidato respecto al perfil ideal para el cargo y la organización. La metodología se basa en Preferred Reporting Items for Systematic Reviews and Meta-Analyses. Tras la fase de cribado se seleccionaron 51 publicaciones. Los resultados evidencian que la aplicación de métodos multicriterio en selección de personal reduce la incertidumbre al transformar los juicios lingüísticos subjetivos de los expertos en representaciones numéricas objetivas, que aportan transparencia y agilidad en el proceso. Esto es relevante en los puestos directivos, que influyen de manera directa en el desempeño organizacional. De las publicaciones analizadas se puede concluir que Technique for Order Preference by Similarity to an Ideal Solution y sus variantes se emplean en la mitad de las investigaciones, seguida por Analytic Hierarchy Process. Sin embargo, numerosos trabajos combinan múltiples métodos.

Biografía del autor/a

Ana López González, Universitat Politècnica de València image/svg+xml

Bachelor’s degree Business Administration and Management, Universitat Politècnica de València, Spain

Master's degree in Teacher Training for Compulsory Secondary Education, Baccalaureate and Vocational Training, Universidad Europea de Valencia, Spain

PhD Candidate in Department of Business Organization (HR), Universitat Politècnica de València, Spain

Position held: Director of Faculty Recruitment and Selection, Vice-Rectorate for Faculty Affairs and Academic Organization, Universidad Internacional de Valencia, Spain

Mª Eugenia Babiloni Griñón, Universitat Politècnica de València image/svg+xml

Academic degree: PhD in Department of Business Organization, Universitat Politècnica de València, Spain

Position held: Vice-Dean of Planning and Institutional Relations, Faculty of Business Administration and Management, Department of Business Organization, Universitat Politècnica de València, Spain

City and country of residence: Valencia, Spain

Lourdes Canós Darós, Universitat Politècnica de València image/svg+xml

Academic degree: PhD in Department of Mathematics for Economics and Business, Universitat de València (Estudi General), Spain

Position held: Professor, Faculty of Business Administration and Management, Department of Business Organization, Universitat Politècnica de València, Spain

Cómo citar
López González, A., Babiloni Griñón, M. E., & Canós Darós, L. (2026). Métodos multicriterio para la toma de decisiones aplicados a la selección de personal: revisión sistemática de la literatura. Revista Universidad Y Empresa, 28(50), 1–40. https://doi.org/10.12804/revistas.urosario.edu.co/empresa/a.14895
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