Contenido principal del artículo

Carlos Santiago-Torner

El teletrabajo es un recurso laboral que, con ciertas adaptaciones, puede actuar como un agente de bienestar emocional, regular el conflicto trabajo-familia y activar procesos organizacionales clave como la motivación intrínseca y el comportamiento creativo. Esta investigación tiene como objetivo principal estudiar la relación entre el teletrabajo y el comportamiento creativo, analizando el papel moderador de la motivación intrínseca entre esas dos variables. El modelo se contrasta a partir de una muestra compuesta por 273 hombres y 175 mujeres con estudios universitarios. El teletrabajo y su intensidad se relacionan de forma curvilínea con la motivación intrínseca y el comportamiento creativo. No obstante, el diseño de la curva no adquiere una forma de U invertida; es decir, el número de días teletrabajados y sus beneficios asociados, al progresar, no disminuyen gradualmente la motivación intrínseca y la creatividad del empleado. Así mismo, el teletrabajo y sus ventajas estimulan el comportamiento creativo solo cuando la motivación intrínseca alcanza niveles medios o altos. Sin duda, el teletrabajo se convierte en un hábitat idóneo para empleados con alta formación académica, pues integra necesidades psicológicas básicas que explican el modo en que la motivación intrínseca se asocia con algunos rasgos de la personalidad; además, este vínculo produce respuestas novedosas, útiles y adaptativas. Sin embargo, la eficacia del teletrabajo y el evitar el aislamiento social es una responsabilidad compartida que requiere un esfuerzo ininterrumpido entre organización y empleado.

Descargas

Los datos de descargas todavía no están disponibles.
Santiago-Torner, C. (2023). Teletrabajo y comportamiento creativo. El efecto moderador de la motivación intrínseca. Revista De Economía Del Rosario, 26(1), 1-39. https://doi.org/10.12804/revistas.urosario.edu.co/economia/a.13344

Aboobaker, N., Edward, M., & Zakkariya, K. A. (2019). Workplace spirituality, work-family conflict and intention to stay. Journal of Applied Research in Higher Education, 12(4), 787-801. https://doi.org/10.1108/JARHE-07-2018-0160

Alderete, M. V., & Formichella, M. M. (2017). El acceso a las tic en el hogar y en la escuela: su impacto sobre los logros educativos. Revista de Economía del Rosario, 19(2), 221. https://doi.org/10.12804/revistas.urosario.edu.co/economia/a.5626

Allen, T. D., Golden, T. D., & Shockley, K. M. (2015). How effective is telecommuting? Assessing the status of our scientific findings. Psychological Science in the Public Interest, 16(2), 40-68. https://doi.org/10.1177/1529100615593273

Amabile, T. M., & Pratt, M. G. (2016). The dynamic componential model of creativity and innovation in organizations: making progress, making meaning. Research in Organizational Behavior, 36, 157-183. https://doi.org/10.1016/j.riob.2016.10.001

Anderson, A. J., Kaplan, S. A., & Vega, R. P. (2015). The impact of telework on emotional experience: when, and for whom, does telework improve daily affective well-being? European Journal of Work and Organizational Psychology, 24(6), 882-897. https://doi.org/10.1080/1359432X.2014.966086

Auger, P., & Woodman, R. W. (2016). Creativity and intrinsic motivation. The Journal of Applied Behavioral Science, 52(3), 342-366. https://doi.org/10.1177/0021886316656973

Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. https://doi.org/10.1037/ocp0000056

Banagou, M., Batistič, S., Do, H., & Poell, R. F. (2021). Relational climates moderate the effect of openness to experience on knowledge hiding: a two-country multi-level study. Journal of Knowledge Management, 25(11), 60-87. https://doi.org/10.1108/JKM-11-2019-0613

Barańczuk, U. (2019). The five factor model of personality and emotion regulation: a meta-analysis. Personality and Individual Differences, 139, 217-227. https://doi.org/10.1016/j.paid.2018.11.025

Bentley, T. A., Teo, S. T. T., McLeod, L., Tan, F., Bosua, R., & Gloet, M. (2016). The role of organisational support in teleworker wellbeing: a sociotechnical systems approach. Applied Ergonomics, 52, 207-215. https://doi.org/10.1016/j.apergo.2015.07.019

Biron, M., Casper, W. J., & Raghuram, S. (2022). Crafting telework: a process model of need satisfaction to foster telework outcomes. Personnel Review. https://doi.org/10.1108/PR-04-2021-0259

Biron, M., & Van Veldhoven, M. (2016). When control becomes a liability rather than an asset: comparing home and office days among part-time teleworkers. Journal of Organizational Behavior, 37(8), 1317-1337. https://doi.org/10.1002/job.2106

Brunelle, E., & Fortin, J.-A. (2021). Distance makes the heart grow fonder: an examination of teleworkers’ and office workers’ job satisfaction through the lens of self-determination theory. sage Open, 11(1), 215824402098551. https://doi.org/10.1177/2158244020985516

Caillier, J. G. (2012). The impact of teleworking on work motivation in a U.S. Federal Government Agency. The American Review of Public Administration, 42(4), 461-480. https://doi.org/10.1177/0275074011409394

Carvalho, V. S., Santos, A., Ribeiro, M. T., & Chambel, M. J. (2021). Please, do not interrupt me: work-family balance and segmentation behavior as mediators of boundary violations and teleworkers’ burnout and flourishing. Sustainability, 13(13), 7339. https://doi.org/10.3390/su13137339

Chen, B.-B. (2016). Conscientiousness and everyday creativity among Chinese undergraduate students. Personality and Individual Differences, 102, 56-59. https://doi.org/10.1016/j.paid.2016.06.061

Chin, W. W. (1998). The partial least squares approach to structural equation

modeling. In Modern methods for business research (pp. 295-358). Lawrence

Erlbaum Associates.

Chiu, T. K. F. (2022). Applying the self-determination theory (sdt) to explain

student engagement in online learning during the Covid-19 pandemic. Journal of Research on Technology in Education, 54(supl 1), S14-S30. https://doi.org/10.1080/15391523.2021.1891998

Christensen, A. P., Cotter, K. N., & Silvia, P. J. (2019). Reopening openness to experience: a network analysis of four openness to experience inventories. Journal of Personality Assessment, 101(6), 574-588. https://doi.org/10.1080/00223891.2018.1467428

Corker, K. S., Oswald, F. L., & Donnellan, M. B. (2012). Conscientiousness in the classroom: a process explanation. Journal of Personality, 80(4), 995-1028. https://doi.org/10.1111/j.1467-6494.2011.00750.x

Davidescu, A. A., Apostu, S.-A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among Romanian employees: implications for sustainable human resource management. Sustainability, 12(15), 6086. https://doi.org/10.3390/su12156086

De Vries, H., Tummers, L., & Bekkers, V. (2019). The benefits of teleworking in the public sector: reality or rhetoric? Review of Public Personnel Administration, 39(4), 570-593. https://doi.org/10.1177/0734371X18760124

Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-determination theory in work organizations: the state of a science. Annual Review of Organizational Psychology and Organizational Behavior, 4(1), 19-43. https://doi.org/10.1146/annurev-orgpsych-032516-113108

Deci, E. L., & Ryan, R. M. (1985). The general causality orientations scale: self-determination in personality. Journal of Research in Personality, 19(2), 109-134. https://doi.org/10.1016/0092-6566(85)90023-6

Deci, E. L., & Ryan, R. M. (2012). Self-determination theory. In Handbook of theories of social psychology: volume 1 (pp. 416-437). sage Publications Ltd. https://doi.org/10.4135/9781446249215.n21

Diener, E., Thapa, S., & Tay, L. (2020). Positive emotions at work. Annual Review of Organizational Psychology and Organizational Behavior, 7(1), 451-477. https://doi.org/10.1146/annurev-orgpsych-012119-044908

Dysvik, A., & Kuvaas, B. (2011). Intrinsic motivation as a moderator on the relationship between perceived job autonomy and work performance. European Journal of Work and Organizational Psychology, 20(3), 367-387. https://doi.org/10.1080/13594321003590630

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104

García Rendón, J. J., & Posada Aparicio, J. P. (2017). Demanda de internet: el sector mayorista de telecomunicaciones colombiano. Revista de Economía del Rosario, 19(2), 175. https://doi.org/10.12804/revistas.urosario.edu.co/economia/a.5624

Gates, T. G., Bennett, B., & Yadav, R. (2021). Workplace friendships while teleworking during Covid-19: experiences of social workers in Australia. International Social Work, 002087282110587. https://doi.org/10.1177/00208728211058774

George, J. M., & Zhou, J. (2001). When openness to experience and conscientiousness are related to creative behavior: an interactional approach. Journal of Applied Psychology, 86(3), 513-524. https://doi.org/10.1037/0021-9010.86.3.513

Golden, T. D. (2006). The role of relationships in understanding telecommuter satisfaction. Journal of Organizational Behavior, 27(3), 319-340. https://doi.org/10.1002/job.369

Golden, T. D., Veiga, J. F., & Dino, R. N. (2008). The impact of professional isolation on teleworker job performance and turnover intentions: does time spent teleworking, interacting face-to-face, or having access to communication-enhancing technology matter? Journal of Applied Psychology, 93(6), 1412-1421. https://doi.org/10.1037/a0012722

Grant, A. M., & Berry, J. W. (2011). The necessity of others is the mother of invention: intrinsic and prosocial motivations, perspective taking, and creativity. Academy of Management Journal, 54(1), 73-96. https://doi.org/10.5465/amj.2011.59215085

Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis. Volume 6. Pearson Prentice Hall.

Hayes, A. F. (2018). Partial, conditional, and moderated mediation: quantification, inference, and interpretation. Communication Monographs, 85(1), 4-40. https://doi.org/10.1080/03637751.2017.1352100

Hoornweg, N., Peters, P., & Van der Heijden, B. (2016). Finding the optimal mix between telework and office hours to enhance employee productivity: a study into the relationship between telework intensity and individual productivity, with mediation of intrinsic motivation and moderation of office hours. In New ways of working practices (pp. 1-28). Emerald Group

Publishing Limited. https://doi.org/10.1108/S1877-636120160000016002

Illegems, V., Verbeke, A., & S’Jegers, R. (2001). The organizational context of teleworking implementation. Technological Forecasting and Social Change, 68(3), 275-291. https://doi.org/10.1016/S0040-1625(00)00105-0

Jung, K. B., Kang, S.-W., & Choi, S. B. (2020). Empowering leadership, risktaking behavior, and employees’ commitment to organizational change: the mediated moderating role of task complexity. Sustainability, 12(6), 2340. https://doi.org/10.3390/su12062340

Karácsony, P. (2021). Impact of teleworking on job satisfaction among Slovakian employees in the era of Covid-19. Problems and Perspectives in Management, 19(3), 1-9. https://doi.org/10.21511/ppm.19(3).2021.01

Kazekami, S. (2020). Mechanisms to improve labor productivity by performing telework. Telecommunications Policy, 44(2), 101868. https://doi.org/10.1016/j.telpol.2019.101868

Lengen, J. C., Kordsmeyer, A.-C., Rohwer, E., Harth, V., & Mache, S. (2021). Soziale isolation im homeoffice im kontext der Covid-19-pandemie. Zentralblatt Für Arbeitsmedizin, Arbeitsschutz Und Ergonomie, 71(2), 63-68. https://doi.org/10.1007/s40664-020-00410-w

Lindahl, J. (2023). Conscientiousness predicts doctoral students’ research productivity. Journal of Informetrics, 17(1), 101353. https://doi.org/10.1016/j.joi.2022.101353

Lora, E. (2020). Pronósticos de empleo formal urbano. Revista de Economía del Rosario, 24(1). https://doi.org/10.12804/revistas.urosario.edu.co/economia/a.10029

Loredana, M., Irimias, T., & Brendea, G. (2021). Teleworking during the Covid-19 pandemic: determining factors of perceived work productivity, job performance, and satisfaction. Amfiteatru Economic, 23(58), 620. https://doi.org/10.24818/EA/2021/58/620

McCrae, R. R., & Greenberg, D. M. (2014). Openness to experience. In The Wiley handbook of genius (pp. 222-243). John Wiley & Sons, Ltd. https://doi.org/10.1002/9781118367377.ch12

Moglia, M., Hopkins, J., & Bardoel, A. (2021). Telework, hybrid work and the United Nation’s Sustainable Development Goals: towards policy coherence. Sustainability, 13(16), 9222. https://doi.org/10.3390/su13169222

Naotunna, N. P. G. S. I., & Priyankara, H. P. R. (2020). The impact of telework on creativity of professional employees in Sri Lanka: componential and social cognitive theoretical views. International Journal of Mobile Learning and Organisation, 14(3), 357. https://doi.org/10.1504/IJMLO.2020.108228

Naotunna, N. P. G. S. I., & Zhou, E. (2022). Telecommuting and creativity of

professional employees in software developing industry in Sri Lanka. Asian Journal of Management Studies, 2(1), 28. https://doi.org/10.4038/ajms.v2i1.42

Nemteanu, M.-S., Dabija, D.-C., & Stanca, L. (2021). The influence of teleworking on performance and employees’ counterproductive behaviour. Amfiteatru Economic, 23(58), 601. https://doi.org/10.24818/EA/2021/58/601

Ngamkroeckjoti, C., Klongthong, W., & Thavorn, J. (2022). Motivational factors influencing telework during the Covid-19 pandemic. Emerging Science Journal, 6, 229-246. https://doi.org/10.28991/esj-2022-SPER-016

Nobuyuki, I. (2022). The dilemma of hybrid work for creativity: autonomy of telework or face-to-face network in office? Academy of Management Proceedings, 2022(1). https://doi.org/10.5465/AMBPP.2022.15382abstract

Orçan, F. (2018). Exploratory and confirmatory factor analysis: which one to use first? Eğitimde ve Psikolojide Ölçme ve Değerlendirme Dergisi, 9(4), 414-421. https://doi.org/10.21031/epod.394323

Pacheco, T., Coulombe, S., Khalil, C., Meunier, S., Doucerain, M., Auger, É., & Cox, E. (2020). Job security and the promotion of workers’ wellbeing in the midst of the Covid-19 pandemic: a study with Canadian workers one to two weeks after the initiation of social distancing measures. International Journal of Wellbeing, 10(3), 58-76. https://doi.org/10.5502/ijw.v10i3.1321

Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63(1), 539-569. https://doi.org/10.1146/annurev-psych-120710-100452

Rheinberg, F., & Engeser, S. (2018). Intrinsic motivation and flow. In Motivation and action (pp. 579-622). Springer International Publishing. https://doi.org/10.1007/978-3-319-65094-4_14

Rigby, C. S., & Ryan, R. M. (2018). Self-determination theory in human resource development: new directions and practical considerations. Advances in Developing Human Resources, 20(2), 133-147. https://doi.org/10.1177/1523422318756954

Riva, G., Wiederhold, B. K., & Mantovani, F. (2021). Surviving Covid-19: the neuroscience of smart working and distance learning. Cyberpsychology, Behavior, and Social Networking, 24(2), 79-85. https://doi.org/10.1089/cyber.2021.0009

Ryan, R. M., & Deci, E. L. (2019). Research on intrinsic and extrinsic motivation is alive, well, and reshaping 21st-century management approaches:

brief reply to Locke and Schattke (2019). Motivation Science, 5(4), 291-294.

https://doi.org/10.1037/mot0000128

Ryan, R. M., & Deci, E. L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective: definitions, theory, practices, and future directions. Contemporary Educational Psychology, 61, 101860. https://doi.org/10.1016/j.cedpsych.2020.101860

Sánchez Flores, F. A. (2019). Fundamentos epistémicos de la investigación cualitativa y cuantitativa: consensos y disensos. Revista Digital de Investigación en Docencia Universitaria, 13(1), 101-122. https://doi.org/10.19083/ridu.2019.644

Santiago-Torner, C. (2021a). Pandemia Covid 19 y liderazgo adaptativo: reciprocidad e importancia de esta relación en una organización del sector eléctrico colombiano. Cuadernos Latinoamericanos de Administración, 16(31). https://doi.org/10.18270/cuaderlam.v16i31.3209

Santiago-Torner, C. S. (2021b). Liderazgo adaptativo y desempeño: estrategia bajo un contexto Covid-19 en una organización del sector eléctrico colombiano. Revista Estrategia Organizacional, 10(1). https://doi.org/10.22490/25392786.4558

Santiago-Torner, C. (2021c). Calidad de vida laboral en un entorno Covid-19: relación e impacto con respecto al desempeño organizacional. Revista Escuela de Administración de Negocios, 91. https://doi.org/10.21158/01208160.n91.2021.3050

Santiago-Torner C (2023). Relación curvilínea entre liderazgo ético y creatividad dentro del sector eléctrico colombiano. El papel mediador de la autonomía laboral, el compromiso afectivo y la motivación intrínseca. Iberoamerican Journal of Development Studies 12(1):74-100. https://doi.org/10.26754/ojs_ried/ijds.769

Santiago-Torner, C. (2023a). Clima ético benevolente y comportamiento creativo: el papel moderador secuencial de la autonomía laboral y de la motivación intrínseca en el sector eléctrico colombiano. Contaduría y Administración, 68(2), 199-224. http://dx.doi.org/10.22201/fca.24488410e.2023.4773

Santiago-Torner, C. (2023b). Ethical climate and creativity: the moderating role of work autonomy and the mediator role of intrinsic motivation. Cuadernos de Gestión. https://doi.org/10.5295/cdg.221729cs

Santiago-Torner, C. (2023c). Teletrabajo y agotamiento emocional en el sector eléctrico colombiano: el rol mediador del compromiso afectivo y el moderador de la creatividad. Intangible Capital, 19(2), 207. https://doi.org/10.3926/ic.2139

Santiago-Torner, C., & Rojas-Espinosa, S. R. (2021). Pandemia Covid-19 y

compromiso laboral: relación dentro de una organización del sector eléctrico colombiano. Revista de Investigación, Desarrollo e Innovación, 11(3), 437-450. https://doi.org/10.19053/20278306.v11.n3.2021.13342

Savić, A., & Dobrijević, G. (2022). The impact of the Covid-19 pandemic on work organization. The European Journal of Applied Economics, 19(1), 1-15. https://doi.org/10.5937/EJAE19-35904

Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: a path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607. https://doi.org/10.5465/256701

Segbenya, M., & Okorley, E. N. A. (2022). Effect of teleworking on working conditions of workers: a post-Covid-19 lockdown evaluation. Human Behavior and Emerging Technologies, 2022, 1-14. https://doi.org/10.1155/2022/4562263

Silvia, P. J., & Christensen, A. P. (2020). Looking up at the curious personality: individual differences in curiosity and openness to experience. Current Opinion in Behavioral Sciences, 35, 1-6. https://doi.org/10.1016/j.cobeha.2020.05.013

Sirgy, M. J., & Lee, D.-J. (2018). Work-life balance: an integrative review. Applied Research in Quality of Life, 13(1), 229-254. https://doi.org/10.1007/s11482-017-9509-8

Smith, S. A., Patmos, A., & Pitts, M. J. (2018). Communication and teleworking: a study of communication channel satisfaction, personality, and job satisfaction for teleworking employees. International Journal of Business Communication, 55(1), 44-68. https://doi.org/10.1177/2329488415589101

Solem, R. C. (2015). Limitation of a cross-sectional study. American Journal of Orthodontics and Dentofacial Orthopedics, 148(2), 205. https://doi.org/10.1016/j.ajodo.2015.05.006

Spivack, A. J., & Milosevic, I. (2018). Perceived location autonomy and work environment choice: the mediating influence of intrinsic motivation. The Journal of Applied Behavioral Science, 54(3), 325-348. https://doi.org/10.1177/0021886318764353

Tan, C., Lau, X., Kung, Y., & Kailsan, R. A. (2019). Openness to experience enhances creativity: the mediating role of intrinsic motivation and the creative process engagement. The Journal of Creative Behavior, 53(1), 109-119. https://doi.org/10.1002/jocb.170

Tierney, P., Farmer, S. M., & Graen, G. B. (1999). An examination of leadership and employee creativity: the relevance of traits and relationships. Personnel Psychology, 52(3), 591-620. https://doi.org/10.1111/j.1744-6570.1999.tb00173.x

Tønnessen, Ø., Dhir, A., & Flåten, B.-T. (2021). Digital knowledge sharing and creative performance: work from home during the Covid-19 pandemic. Technological Forecasting and Social Change, 170, 120866. https://doi.org/10.1016/j.techfore.2021.120866

Vega, R. P., Anderson, A. J., & Kaplan, S. A. (2015). A within-person examination of the effects of telework. Journal of Business and Psychology, 30(2), 313-323. https://doi.org/10.1007/s10869-014-9359-4

Venkatesh, V., Ganster, D. C., Schuetz, S. W., & Sykes, T. A. (2021). Risks and rewards of conscientiousness during the Covid-19 pandemic. Journal of Applied Psychology, 106(5), 643-656. https://doi.org/10.1037/apl0000919

Wilmot, M. P., & Ones, D. S. (2019). A century of research on conscientiousness at work. Proceedings of the National Academy of Sciences, 116(46), 23004-23010. https://doi.org/10.1073/pnas.1908430116

Xia, Q., Chiu, T. K. F., Lee, M., Sanusi, I. T., Dai, Y., & Chai, C. S. (2022). A self-determination theory (sdt) design approach for inclusive and diverse artificial intelligence (ai) education. Computers & Education, 189, 104582. https://doi.org/10.1016/j.compedu.2022.104582

Yildiz, V. A., & Kiliç, D. (2021). Motivation and motivational factors of primary school teachers from the self-determination theory perspective. Turkish Journal of Education, 76-96. https://doi.org/10.19128/turje.832203

Zare, M., & Flinchbaugh, C. (2019). Voice, creativity, and big five personality traits: a meta-analysis. Human Performance, 32(1), 30-51. https://doi.org/10.1080/08959285.2018.1550782

Detalles del artículo