Conteúdo do artigo principal

Autores

No contexto da cultura participativa, o Instagram se consolidou como uma ferramenta estratégica para museus em sua adaptação ao ambiente digital. Neste estudo, analisam-se as postagens dos perfis oficiais do Museo Nacional del Prado, Musée du Louvre de Londres no Instagram durante o ano de 2024, com o objetivo de identificar suas estratégias de comunicação e avaliar o nível de interação com seus públicos. Metodologicamente, adotou-se uma abordagem de métodos mistos, com análise de conteúdo quantitativa e qualitativa sobre um corpus de 856 postagens, considerando aspectos como formato, efeitos sonoros, colaborações e presença institucional. Os resultados indicam uma clara orientação para a narrativa visual, para o engajamento comunitário e para o uso de referências culturais contemporâneas. Padrões convergentes são detectados, como a integração de datas comemorativas, o uso de funcionários internos como mediadores e a colaboração com criadores de conteúdo e instituições externas. A discussão mostra que esses museus utilizam o Instagram não apenas como um canal promocional, mas também como um espaço de mediação cultural ativa. Conclui-se que a gestão estratégica de mídias sociais, pautada na personalização narrativa e no planejamento editorial, é essencial para fortalecer a relevância cultural dos museus e conectar-se com as novas gerações.

Serra Simón, J., Carrero Márquez, O., & López Vicente, Álvaro. (2026). Usando o Instagram como ferramenta de divulgação e participação cultural: análise de publicações do Museo Nacional del Prado, Musée du Louvre de Londres. Anuario Electrónico De Estudios En Comunicación Social "Disertaciones", 19(1). https://doi.org/10.12804/revistas.urosario.edu.co/disertaciones/a.15567

Alcantara, C., & Peyre, N. (2021). Instagram, un soutien contrasté à la mondialisation des marques muséales et à la diplomatie d’influence. Les Enjeux de l’information et de la communication, HS10, 89-102. https://doi.org/10.3917/enic.hs10.0089 DOI: https://doi.org/10.3917/enic.hs10.0089

Arias, M. (2023). Framing digital identities through social media in museums. Internet Histories, 8(2), 169-187. https://doi.org/10.1080/24701475.2023.2290939 DOI: https://doi.org/10.1080/24701475.2023.2290939

Axelsson, B. (2021). Museum diplomacy in the digital age. International Journal of Cultural Policy, 28(1), 124-126. https://doi.org/10.1080/10286632.2021.1982918 DOI: https://doi.org/10.1080/10286632.2021.1982918

Baggesen, R. (2014). Augmenting the agora: Media and civic engagement in museums. MedieKultur, 30(56), 117-131. https://doi.org/10.7146/MEDIEKULTUR.V30I56.8964 DOI: https://doi.org/10.7146/mediekultur.v30i56.8964

Belova, A. (2022). Multimodal communication of British museums on Facebook. Studia Linguistica, 20, 9-21. https://doi.org/10.17721/studling2022.20.9-21 DOI: https://doi.org/10.17721/StudLing2022.20.9-21

Bira, M. (2018). Communicating museums: A textual analysis of content and interaction management. Journal of Entrepreneurship, Management and Innovation, 14(4), 63-80. https://jemi.edu.pl/vol-14-issue-4-2018/communicating-museums-a-textual-analysis-of-content-and-interaction-management DOI: https://doi.org/10.7341/20181443

Bonacini, E., Noto, V., Camarda, S., & Santagati, C. (2019). Digital storytelling and long-term participatory strategies for a new hackable museum-making model. DigitCult - Scientific Journal on Digital Cultures, 4(2), 1-14. https://doi.org/10.4399/97888255301481

Budge, K., & Burness, A. (2018). Museum objects and Instagram: Agency and communication in digital engagement. Continuum, 32(2), 137-150. https://doi.org/10.1080/10304312.2017.1337079 DOI: https://doi.org/10.1080/10304312.2017.1337079

Calis, D. (2021). A comparative study of Instagram pages of two leading Turkish museums: Topkapı Museum and Sakıp Sabancı Museum. Journal of Social Research and Behavioral Sciences, 7(14), 462-476. https://doi.org/10.52096/jsrbs.7.14.23 DOI: https://doi.org/10.52096/jsrbs.7.14.23

Condell, J., McShane, N., Alvarez, J., & Miller, A. (2021). Virtual community heritage – An immersive approach to community heritage. The Journal of Media Innovations (Discontinued), 7(4), 4-18. https://doi.org/10.5617/JOMI.8791 DOI: https://doi.org/10.5617/jomi.8791

Della Lucia, M., Dore, G., & Umar, R. (2024) Handling the open culture dilemma in museum management: an exploratory interdisciplinary study. Scientometrics 129, 7699-7733. https://doi.org/10.1007/s11192-024-05164-3 DOI: https://doi.org/10.1007/s11192-024-05164-3

Denysіyuk, Z. (2021). Museum communication in the conditions of digitalization. Scientific Journal “Library Science. Record Studies. Informology”, (4), 64-70. https://doi.org/10.32461/2409-9805.3.2021.244718 DOI: https://doi.org/10.32461/2409-9805.3.2021.244718

Díaz, P., Bellucci, A., & Aedo, I. (2015). Digitally-Augmented Exhibitions to Foster a Participatory Culture in Cultural Heritage Sites, 72-77.

Diez, A. (2021). Working to create value: Spanish museums and the challenge of connecting with Generation Z. Museum International, 73(1-2), 44-53. https://doi.org/10.1080/13500775.2021.2016276 DOI: https://doi.org/10.1080/13500775.2021.2016276

Dupuy, A., Juanals, B., & Minel, J. (13 de enero de 2015). Towards open museums: The interconnection of digital and physical spaces in open environments. MW2015: Museums and the Web 2015. Consultado el 12 de mayo del 2025. https://mw2015.museumsandtheweb.com/paper/towards-open-museums-theinterconnection-of-digital-and-physical-spaces-in-open-environments/

Fadini, B. (2018). Engaging with art museums on social media - An exploratory study on the interaction between Dutch museums and their audience on Instagram [Tesis de maestría, Universidad Erasmo de Róterdam]. Erasmus University Thesis Repository. http://hdl.handle.net/2105/46998

Gambaro, G. (2019). Delirious storytelling: L’esperienza museale del visitatore attraverso le narrazioni visive di Instagram. ZoneModa Journal, 4(1), 24-45. https://doi.org/10.6092/ISSN.2531-9876/10161

Giannini, T., & Bowen, J. (2019). Transforming education for museum professionals in the digital age. En Exploring Digital Technologies for Art-Based Cultural Heritage (pp. 457-480). Springer. DOI: https://doi.org/10.1007/978-3-319-97457-6_23

Guo, Y., & Wang, Y. (2023). User participation in museum digital communication. En Amic G. Ho (Ed.), Human Factors in Communication of Design. AHFE. https://doi.org/10.54941/ahfe1003695 DOI: https://doi.org/10.54941/ahfe1003695

Ilišević, D., Banovic-Curguz, N., & Vujković, S. (28 de septiembre-2 de octubre de 2020). Creating of digital life in art museums [conferencia]. 43rd International Convention on Information, Communication and Electronic Technology (MIPRO). https://doi.org/10.23919/MIPRO48935.2020.9245418 DOI: https://doi.org/10.23919/MIPRO48935.2020.9245418

International Council of Museums. (2021). Museums, museum professionals and COVID-19: Third ICOM report. ICOM. https://icom.museum/wp-content/uploads/2021/07/Museums-and-Covid-19_third-ICOM-report.pdf

Jenkins, H. (2006). Convergence Culture: Where Old and New Media Collide. NYU Press.

Jensen, B. (2013). Instagram as cultural heritage: User participation, historical documentation, and curating in museums and archives through social media. En 2013 Digital Heritage International Congress (DigitalHeritage). IEEE. (Vol. 2, pp. 311-314). https://doi.org/10.1109/DigitalHeritage.2013.6744769 DOI: https://doi.org/10.1109/DigitalHeritage.2013.6744769

Kaiser-Moro, A., & Sánchez-Mesa-Martínez, D. (2023). Instagram as a participatory tool: A comparative analysis of six Spanish museums. Communication & Society, 36(2), 49-66. https://doi.org/10.15581/003.36.2.49-66 DOI: https://doi.org/10.15581/003.36.2.49-66

Krasnova, E. (2024). Museum as a transmedia instrument. The Issues of Museology, 15(1), 127-134 .https://doi.org/10.21638/spbu27.2024.111 DOI: https://doi.org/10.21638/spbu27.2024.111

Kurtović, I., & Miklošević, Ž. (2015). Facebook as a museum content sounding board. INFuture. 87-92. https://doi.org/10.17234/INFUTURE.2015.11 DOI: https://doi.org/10.17234/INFUTURE.2015.11

Lee, J.-H., Park, C.-W., & Kim, H.-K. (2024). Digital transformation of cultural heritage for various museum applications. ICEIC 2024. https://doi.org/10.1109/ICEIC61013.2024.10457249 DOI: https://doi.org/10.1109/ICEIC61013.2024.10457249

Lyu, D. (28-31 de enero de 2024). Digital transformation of museums: A new approach to cultural heritage conservation and inheritance [conferencia]. Transactions on Social Science, Education and Humanities Research, Taipei, Taiwán. https://doi.org/10.62051/t9zxg091 DOI: https://doi.org/10.62051/t9zxg091

Manca, S. (2020). Snapping, pinning, liking or texting: Investigating social media in higher education beyond Facebook. The Internet and Higher Education, 44, 100707. https://doi.org/10.1016/j.iheduc.2019.100707 DOI: https://doi.org/10.1016/j.iheduc.2019.100707

Muche, F., Hanekom, J., & Swart, C. (2024). Towards transforming digital interaction with visitors of the Livingstone Museum, Zambia. International Journal of Social Science and Economic Research, 9(12), 5689-5708. https://doi.org/10.46609/ijsser.2024.v09i12.004 DOI: https://doi.org/10.46609/IJSSER.2024.v09i12.004

Novita, S., Widhihatmini, W., Utomo, A., Utari, T., & Warhamni, D. (2023). Instagram content strategy in increasing brand awareness: Museum Sonobudoyo Yogyakarta. Jurnal Pekommas, 8(2). https://doi.org/10.56873/jpkm.v8i2.5141 DOI: https://doi.org/10.56873/jpkm.v8i2.5141

Roussou, M., Pujol, L., Katifori, A., Chrysanthi, A., Perry, S., & Vayanou, M. (31 de enero de 2015). The museum as digital storyteller: Collaborative participatory creation of interactive digital experiences. MW2015: Museums and the Web 2015. https://mw2015.museumsandtheweb.com/paper/the-museum-as-digital-storyteller-collaborative-participatory-creation-of-interactive-digital-experiences/

Russo, M., Ghose, R., & Mattioli, M. (28 de octubre-1 de noviembre de 2013). Networks-of-stories to value tangible and intangible heritage in museums [conferencia]. 2013 Digital Heritage International Congress (DigitalHeritage), Marseille, France. https://doi.org/10.1109/DigitalHeritage.2013.6744813 DOI: https://doi.org/10.1109/DigitalHeritage.2013.6743781

Shi, J. (2024). Analysing the importance of social media on European museums. SHS Web of Conferences, 181, 01033. https://doi.org/10.1051/shsconf/202418101033 DOI: https://doi.org/10.1051/shsconf/202418101033

Silva, M. (10 de octubre de 2022). Interaction with immersive cultural heritage environments: Using XR technologies to represent multiple perspectives on Serralves Museum [conferencia]. ACM Multimedia 2022. https://doi.org/10.1145/3503161.3548756 DOI: https://doi.org/10.1145/3503161.3548756

Simon, N. (2010). The Participatory Museum. Museum 2.0.

Sitzia, E. (2024). “Never enough, never perfect”: Participatory activist practice in the museum. Conjunctions. Transdisciplinary Journal of Cultural Participation, 11(1), 1-15. https://doi.org/10.2478/tjcp-2024-0002 DOI: https://doi.org/10.2478/tjcp-2024-0002

Smith, R., & Iversen, O. (2014). Participatory heritage innovation: Designing dialogic sites of engagement. Digital Creativity, 25(3), 255-268. https://doi.org/10.1080/14626268.2014.904796 DOI: https://doi.org/10.1080/14626268.2014.904796

Solima, L. (2014). Digital resources and approaches adopted by user-centred museums. En Handbook of Research on Digital Libraries (pp. 1375-1393). IGI Global. Disponible en https://doi.org/10.4018/978-1-4666-6543-9.CH079 DOI: https://doi.org/10.4018/978-1-4666-6543-9.ch079

Spruce, L., & Leaf, K. (2017). Social media for social justice. Journal of Museum Education, 42(1), 41-53. https://doi.org/10.1080/10598650.2016.1265852 DOI: https://doi.org/10.1080/10598650.2016.1265852

Smykova, E. (2024). Transformation of the activities of modern museums in the context of digital culture. RSUH Bulletin. https://doi.org/10.28995/2686-7249-2024-7-110-119 DOI: https://doi.org/10.28995/2686-7249-2024-7-110-119

Valtysson, B. (2022). Museums in the age of platform giants: Disconnected policies and practices. International Journal of Cultural Studies, 25(5), 536-553. https://doi.org/10.1177/13678779221079649 DOI: https://doi.org/10.1177/13678779221079649

Watkins, J., & Russo, A. (2007). Participatory Design and Co-creativity in Cultural Institutions. Springer.

Weilenmann, A., Hillman, T., & Jungselius, B. (27 de abril de 2013). Instagram at the museum: Communicating the museum experience through social photo sharing [conferencia]. CHI ‘13: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/2470654.2466243 DOI: https://doi.org/10.1145/2470654.2466243

Vero, C. (2012). Marketing and public relations for museums, galleries, cultural and heritage attractions. Journal of Heritage Tourism, 7(4), 371-372. https://doi.org/10.1080/1743873X.2012.695050 DOI: https://doi.org/10.1080/1743873X.2012.695050

Vorasuntharosoth, J. (2018). Instagram and Online Presence Among Art Museums - An Investigation of Instagram Content on Audience Engagement [Tesis de maestría, Universidad Erasmo de Róterdam]. Erasmus University Thesis Repository. http://hdl.handle.net/2105/44401

Vrana, V., Kydros, D., Kehris, E., Theocharidis, A.-I., & Karavasilis, G. (2019). A network analysis of museums on Instagram. En A. Kavoura, E. Kefallonitis & A. Giovanis (Eds.), Strategic Innovative Marketing and Tourism. Springer Proceedings in Business and Economics (pp. 1-10). Springer. https://doi.org/10.1007/978-3-030-12453-3_1 DOI: https://doi.org/10.1007/978-3-030-12453-3_1

Yiannoutsou, N., Avouris, N., & Sintoris, C. (2012). Audience participation in museums: Game design as learning activity. En Proceedings of the International Conference on Museums and the Web.

Yulianti, S., & Deviyanti, S. (2019). The strategy of Instagram use and the installation of modern contemporary towards Millennial generation’s visiting decision. Asian Journal of Advanced Research and Reports, 6(4), 1-12. https://doi.org/10.9734/ajarr/2019/v6i430158 DOI: https://doi.org/10.9734/ajarr/2019/v6i430158

Zhan, J., Huang, T., Xu, R., Qian, S., & Wang, Y. (24-26 de mayo de 2024). Analysis of museum digital transformation and development path [conferencia]. 3rd International Conference on Mathematical Statistics and Economic Analysis. Jinan, China. https://doi.org/10.4108/eai.24-5-2024.2350105 DOI: https://doi.org/10.4108/eai.24-5-2024.2350105

Zhang, J. (2024). Digital revitalization of museums: An analysis of the digital marketing strategy of the Sanxingdui Museum. Advances in Economics, Management and Political Sciences, 170-176. https://doi.org/10.54254/2754-1169/86/20240969 DOI: https://doi.org/10.54254/2754-1169/86/20240969

Zingone, M. (2019). Instagram as a digital communication tool for museums: A reflection through the Louvre and MET profiles. European Journal of Social Science Education and Research, 6(3), 53-63. https://doi.org/10.26417/ejser.v6i3.p53-63 DOI: https://doi.org/10.26417/ejser.v6i3.p53-63

Downloads

Não há dados estatísticos.