Barreiras na comunicação durante situações de crise: lições de três estudos sobre o tufão Haiyan nas Filipinas

DOI:  https://doi.org/10.12804/revistas.urosario.edu.co/disertaciones/a.4730

Barra lateral de artigos

PDF (Español (España)) HTML (Español (España)) Lector Inteligente (Español (España)) ePub (Español (España))

Publicado: jun. 21, 2017
Edição: v. 10 n. 2 (2017): (Jul-Dic) Comunicación de riesgo y catástrofes
Seção Estudos


Palavras-chave: Desastres naturais Haiyan meios sociais jornalistas Twitter

Conteúdo do artigo principal

Autores

Bruno Takahashi
Michigan State University
Edson Tandoc
Nanyang Technological University
Yadira Nieves Pizzaro
Michigan State University

Resumo

Este artigo apresenta uma sinopse dos resultados primordiais de três investigações dirigidas ao uso de meios sociais durante o tufão Haiyan acontecido nas Filipinas. Em primeiro lugar, realizou-se uma análise do conteúdo de Twitter para comunicar-se coletivamente durante o tufão. segundo, indagou-se através de entrevistas em profundidade a maneira na qual vários atores empregaram os meios sociais para se manter a par dos esforços de auxílio do pessoal do governo e para buscar suporte emocional. Terceiro, também através de entrevistas, compilaram-se as experiências dos jornalistas que cobriram o tufão e as limitações que tiveram em quanto ao seu rol profissional, mas ao mesmo tempo a sua condição de vítimas. O artigo conclui com recomendações práticas sobre o uso de meios sociais durante um desastre natural, e recomendações sobre próximos estudos empíricos e teóricos.
Como Citar
Takahashi, B., Tandoc, E., & Nieves Pizzaro, Y. (2017). Barreiras na comunicação durante situações de crise: lições de três estudos sobre o tufão Haiyan nas Filipinas. Anuario Electrónico De Estudios En Comunicación Social "Disertaciones", 10(2), 104–119. https://doi.org/10.12804/revistas.urosario.edu.co/disertaciones/a.4730
Referências

Andén-Papadopoulos, K., y Pantti, M. (2013). re-imagining crisis reporting: Professional ideology of Journalists and citizen Eyewitness images. Journalism, 14, 960-977.

Beneito-montagut, r., anson, s., shaw, D., y Brewster, c. (2013). Governmental social media use for Emergency communication. 10th International Conference on Information Systems for Crisis Response and

Management. Baden-Baden, Germany.

Binder, a. r. (2012). Figuring out #Fukushima: an initial look at Functions and content of us Twitter

commentary about Nuclear risk. Environmental Communication: A Journal of Nature and Culture, 6 (2),

–277.

church, a. (1987). Personality research in a Non-Western culture: The Philippines. Psychological Bulletin,

, 272-292.

coleman, r., y Wu, H. (2006). more than Words alone: incorporating Broadcasters’ Nonverbal communication into the stages of crisis coverage Theory-Evidence from september 11th. Journal of Broadcasting

& Electronic Media, 50, 1-17.

cottle, s. (2012). Journalists Witnessing Disaster: From the calculus of Death to the injunction to care.

Journalism Studies, 14, 232-248.

cutter, s., Barnes, l., Berry, m., Burton, c., Evans, E., Tate, E., et al. (2008). a Place-Based model for understanding community resilience to Natural Disasters. Global Environmental Change, 18, 598-606.

Dworznik, G., y Grubb, m. (2007). Preparing for the Worst: making a case for Trauma Training in the Journalism classroom. Journalism & Mass Communication Educator, 62, 190-210.

Eckenrode, J. (1991). The Social Context of Coping. New York: springer.

Freberg, K., y Palenchar, m. (2013). convergence of Digital Negotiation and risk challenges: strategic

implications of social media for risk and crisis communications. in H. al-Deen, y J. Hendricks, Social

Media and Strategic Communications, 83-100. Palgrave macmillan.

Freberg, K., saling, K., Vidoloff, K., y Eosco, G. (2013). (2013). using Value modeling to Evaluate social media

messages: The case of Hurricane irene. Public Relations Review.

Gekoski, a., Gray, J., y adler, J. (2012). What makes a Homicide Newsworthy?: uK National Tabloid Newspaper Journalists Tell all. British Journal of Criminology (52), 1212-1232.

Glass, K., Hankin, B., Kloos, B., y Turecki, G. (2009). are coping strategies, social support, and Hope associated with Psychological Distress among Hurricane Katrina survivors? Journal of Social and Clinical Psychology, 28, 779-795.

Graber, D., y Dunaway, J. (2015). Mass Media and American Politics. Thousand oaks, ca: cQ Press.

Hallman, W., y Wandersman, a. (1992). attribution of responsibility and individual and collective coping

with Environmental Threats. Journal of Social Issues, 48, 101-118.

Himmelstein, H., y Faithorn , E. (2002). Eyewitness to Disaster: How Journalists cope with the Psychological stress inherent in reporting Traumatic Events. Journalism Studies, 3, 537-555.

Houston, J., Pfefferbaum , B., y rosenholtz , c. (2012). Disaster News: Framing and Frame changing in

coverage of major u.s. Natural Disasters, 2000-2010. Journalism & Mass Communication Quarterly, 89,

-623.

Houston, J. B., Hawthorne, J., Perreault, m. F., Park, E. H., Goldstein Hode, m., Halliwell, m. r., et al. (2015).

social media and Disasters: a functional Framework for social media use in Disaster Planning, response,

and research. Disasters, 30 (1), 1-22.

Hofstede G. (2001) Culture’s Consequences: Comparing Values, Behaviors, Institutions and Organizations

Across Nations. Thousand oaks, ca: saGE Publications.

Hughes, a., y Palen, l. (2009). Twitter adoption and use in mass convergence and Emergency Events.

International Journal of Emergency Management, 6 (3), 248 - 260.

Kaniasty, K., y Norris, F. (2004). social support in the afermath of Disasters, catastrophes, and acts of

Terrorism: altruistic, overwhelmed, uncertain, antagonistic, and Patriotic communities. Bioterrorism:

Psychological and Public Health Interventions, 3, 200-229.

Kaigo, m. (2012) social media usage During Disasters and social capital: Twitter and the Great East Japan

Earthquake. Keio Communication Review, (34), 19-35.

Kargillis, c., Kako, m., & Gillham, D. (2014). Disaster survivors: a Narrative approach Towards Emotional

recovery. Australian Journal of Emergency Management, 29, 25-30.

Keats, P. y Buchanan, m. (2013). covering Trauma in canadian Journalism: Exploring the challenges. Traumatology, 19, 210-222.

Kuo, B. (2013). collectivism and coping: current Theories, Evidence, and measurements of collective

coping. International Journal of Psychology, 48, 374-388.

littlefield, r., & Quenette, a. (2007). crisis leadership and Hurricane Katrina: The Portrayal of authority by

the media in Natural Disasters. Journal of Applied Communication Research, 35, 26-47.

lundgren, r., & mcmakin, a. (2013). Risk Communication: A Handbook for Communicating Environmental,

Safety, and Health Risks. Piscataway, NJ: iEEE Press.

mendoza, m., Poblete, B. y castillo, c. (2010). Twitter under crisis: can We Trust what We rT? 1st Workshop

on Social Media Analytics. Washington, Dc.

miller, a. y Goidel, r. (2009). News organizations and information Gathering During a Natural Disaster:

lessons from Hurricane Katrina. Journal of Contingencies and Crisis Management, 17, 266-273.

moos, r. y schaefer, J. (1986). life Transitions and crises: a conceptual overview. in r. H. moos, Coping

with Life Crises (pp. 3-28). New York: springer.

Newman, E., simpson, r. y Handschuh , D. (2003). Trauma Exposure and Post-Traumatic stress sisorder

among Photojournalists. Visual Communication Quarterly, 10, 4-13.

Pennebaker, J. y Harber , K. (1993). a social stage model of collective coping: The loma Prieta Earthquake

and the Persian Gulf war. Journal of Social Issues, 49, 125-145.

Perez-lugo m. (2004) media uses in Disaster situations: a New Focus on the impact Phase. Sociological

Inquiry (74), 210-225.

Qu, Y., Huang, c., Zhang, P. y Zhang, J. (2011). microblogging afer a major Disaster in china: a case study

of the 2010 Yushu Earthquake. in Paper presented at the proceedings of the acm 2011 conference on computer supported cooperative work.

smith, J., Flowers, P. y larkin, m. (2009). Interpretive Phenomenological Analysis: Theory, Method and

Research. Thousand oaks, ca: sage.

smith, B. G. (2010). socially Distributing Public relations: Twitter, Haiti, and interactivity in social media.

Public Relations Review, 36 (4), 329-335.

Tait, s. (2010). Bearing Witness, Journalism and moral responsibility. Media, Culture & Society, 33,

-1235.

Takahashi, B, Tandoc, E. y carmichael, c. (2015). communication on Twitter During a Disaster: an analysis

of Tweets During Typhoon Haiyan in the Philippines. Computers in Human Behavior (50), 392-398.

Tandoc, E. y Takahashi, B. (2016). Journalists are Humans, Too: a Phenomenology of covering the strongest storm on Earth. Journalism: Theory, Practice & Criticism. doi: 1464884916657518.

Tandoc, E. y Takahashi, B. (2016). log in if You survived: collective coping on social media in the afermath of Typhoon Haiyan in the Philippines. New Media and Society. doi:10.1177/1461444816642755

Tumber, H. (2011). reporting under Fire: The Physical safety and Emotional Welfare of Journalists. in B.

Zelizer, y s. allan, Journalism afer September 11 (pp. 319-334). New York: routledge.

usher, N. (2009). recovery from Disaster: How Journalists at the New orleans Times-Picayune understand

the role of a Post-Katrina Newspaper. Journalism Practice 3, 216-232.

Veil, s., Buehner, T. y Palenchar, m. (2011). a Work-in-Process literature review: incorporating social

media in risk and crisis communication. Journal of Contingencies and Crisis Management, 19 (2), 110-122.

Wahlberg, a., & sjoberg, l. (2000). risk Perception and the media. Journal of Risk Research, 3 (1), 31-50.

Weidmann, a., Fehm , l. y Fydrich , T. (2008). covering the Tsunami Disaster: subsequent Post-Traumatic

and Depressive symptoms and associated social Factors. Stress and Health, 24, 129-135.

Zelizer, B. y allan , s. (2011). When Trauma shapes the News. in B. Zelizer y s. allan, Journalism afer September 11 (pp. 1-32). New York: routledge.

Zelizer, B. (1998). Remembering to Forget: Holocaust Memory Through the Camera’s Eye. chicago: university of chicago Press.

Estatísticas de consulta

Downloads

Não há dados estatísticos.
Métricas de publicação

1209 645