Anuario Electrónico de Estudios en Comunicación Social "Disertaciones"

ISSN-e: 1856-9536

Barreras en la comunicación durante situaciones de crisis: lecciones de tres estudios sobre el tifón Haiyan en Filipinas

Bruno Takahashi, Edson Tandoc, Yadira Nieves Pizzaro

DOI: http://dx.doi.org/10.12804/revistas.urosario.edu.co/disertaciones/a.4730

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Resumen


Este artículo presenta una sinopsis de los hallazgos primordiales de tres investigaciones dirigidas al uso de redes sociales durante el tifón Haiyan acontecido en Filipinas. En primer lugar, se realizó un análisis del contenido de Twitter para comunicarse de forma colectiva durante el tifón. segundo, se indagó a través de entrevistas en profundidad la manera cómo varios actores emplearon los redes sociales para mantenerse al tanto de los esfuerzos de auxilio del personal de Gobierno y para buscar soporte emocional. Tercero, también a través de entrevistas, se compilaron las experiencias de los periodistas que cubrieron el tifón y las limitaciones que enfrentaron desde el punto de vista profesional pero a la vez en su condición de víctimas. El artículo concluye con recomendaciones prácticas sobre el uso de redes sociales durante un desastre natural, y otras para tener en cuenta en próximos estudios empíricos y teóricos.


Palabras clave


Desastres naturales; Haiyan; Redes sociales; Periodistas; Twitter

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