Young People Studying To Be Journalists: A Survey of Student Satisfaction with Career of Social Communication

This article presents the results of a descriptive research for student satisfaction with the education they receive in the career of Social Communication of the Universidad de Los Andes-Táchira, in 2009. The student satisfaction as an indicator of quality is understood as the combination of proper attention to their educational needs and achieving their training expectations. The sample consisted of two hundred five students (205) of four hundred forty-one (441) that make up the population, who answered a questionnaire. It was concluded that according to the university does not give warranties for a quality education; particularly, the conditions of the rooms, absence of specialized labs, limitations of the library, problems with transport and food services, inexistence of an auditory, and also the poor incorporation of ICT’s in teaching and learning processes. In regard of quality of the teaching and learning process, it can be say that students appreciation mostly fell between satisfied and very satisfied.  The students believe that their teachers have a good mastery of the topics they teach, that they use an appropiate teaching methodology and they are up to date.